KnowledgeBank specializes in services that cover the entire spectrum of human capital management, leveraging the combined knowledge and experience of our team of seasoned veterans with backgrounds in multiple industries and organizational settings.

We work as an extension of your team, providing on-demand human capital management leadership that enables you to build solid human resource management practices that help recruit, select, reward, develop and retain the critical talent you need to grow and thrive. We are experts in designing human capital practices that maximize our client’s likelihood of success. And we are especially skilled in providing the hands-on, day-to-day support that organizations, ranging from emerging growith and nonprofit to large, established companies, demand in order to focus on their core mission, vision and operational goals.

KnowledgeBank helps clients build a human capital management strategy that is aligned with, and drives, your business goals and objectives. We then flawlessly execute against that strategy, becoming an integrated, go-to resource for all of your day-to-day HR management needs.

We provide consulting and on-site management support on a part-time, full-time, intermittent or project basis, and work with each client to determine the delivery model that best supports your needs.

 

Performance Management

Results based performance has become an integral part of agency missions and objectives and employee performance is a critical piece of achieving these results. KB works with clients to understand how results drive an organization and work to ensure that employee performance is supported by a strong performance management system. KB can help agencies build successful performance management system by:

  • Developing a strategic plan that identifies and focuses attention on the most important goals, objectives and outcomes the organization seeks to achieve
  • Designing performance objectives that are specific, measurable, aligned, realistic and time sensitive (or SMART)
  • Establishing a clear line of site between employee objectives and organizational goals
  • Developing an implementation strategy and plan which includes a communications segment, a training segment and a roll-out segment

Alternative Pay Systems

Many federal agencies have implemented alternative pay systems designed to reward employee performance and a number have taken steps to implement programs. The notion of pay for performance has long been a standard in the private sector and agencies are taking steps to improve current systems or prepare for a move to a pay for performance system. KB has conducted numerous assessments of alternative pay systems, conducting studies and analyses on their effectiveness and compliance with applicable guidelines. In developing and managing alternative pay systems, KB can help you:

  • Create a performance management process is perceived to be fair and provides equitable treatment of employees covered under the process
  • Design and deliver a communications strategy to all stakeholders that provides a clear understanding of the processes and sets expectations to minimize potential misunderstandings and ensures the organization’s compensation philosophy is clearly understood

Knowledge Management

The impending exodus of highly skilled and deeply experienced federal workers over the next five to ten years will put a significant strain on the knowledge base of most government agencies. Before these knowledge workers depart, agencies must evaluate the timing and scope of risk they might face. KnowledgeBank can help – our team of experienced business process assessment experts and analysts will provide a comprehensive evaluation of current knowledge gaps, risks and will recommend potential solutions to the challenges of capturing, organizing and disseminating agency-critical information.

Strategic Talent Management

As agencies develop workforce plans and prepare for a large percentage of its aging workforce to retire, it is critical that they have a talent management strategy for attracting and hiring new staff as well as having a retention strategy for the future workforce. As a new generation moves into the workforce with new views on a work-life balance and different career goals than in the past, it is critical that organizations are prepared to meet not just the demands of the agency and the citizens they serve, but to meet the needs of this new workforce. KB can help you develop a strategic plan for talent management that provides a:

  • Clear understanding of the organization’s mission and the workforce skills that will be required to carry out that mission today and in the future
  • Talent acquisition plan that incorporates diversity hiring, veterans hiring and attracting new staff form non-traditional sources
  • Defined on-boarding process which will greatly enhance employee engagement and enhance the employment experience

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